Airports are among the most disciplined workplaces. The Federal Aviation Authority (FAA) mandates processes for inspections and remediation and conducts periodic audits and inspection to ensure that the procedures are being followed. The FAA issues the certification that allows an airport to operate. It is also in the process of introducing the Safety Management System (SMS) initiative. Veoci helps airports meet and sustain FAA certification today as well as meet the visionary goals of SMS as they continue to evolve to find the best solutions for airport safety.
Traditionally, aside from the very large airports that had the resources for an Information Technology department, most airports have been on paper-based processes supplemented with Excel spreadsheets. The twice-daily inspections and the resulting work orders for taking care of discrepancies, wildlife sightings, mowing schedules, snow emergencies, and other processes were all on paper and the telephone was the primary communication medium. The technology revolution with the iPhones and iPads and their Android equivalents have provided an opportunity to change from paper to digital. Veoci is a platform for this transition.
Beginning with one airport last year, Tweed New Haven (HVN), Veoci is now in use at twenty airports. Right after HVN, we were privileged to on-board Lakeland Linder Regional Airport (LAL) as our customer. As Veoci is a flexible platform, the LAL team has expanded Veoci usage to meet more and more of their needs.
Originally, LAL purchased Veoci to manage their daily operations. Earlier this year, they began creating a way to manage the mowing process of their many and sizable lawns that are constantly fighting the rapid vegetation growth that is typical of Florida. With the training provided from Veoci with help from Airport Solutions Director, Vishu Rao, LAL has expanded Veoci usage across the whole airport and continues to see new opportunities to digitize and streamline. As LAL Operations Manager Brett Fay says, they have “really just scratched the surface of what we’ll be able to do with it.”
Airport Improvement Monthly wrote up a special report on how LAL is using Veoci in their September/October issue. Check it out here.