Say what you will about 2016, but here at Veoci, we are celebrating a year of growth and success. We have surpassed 100 customers and we closed the year with a 100% growth YOY. As our customer base expands, so does our diverse team as we gained along with new people, new and unique expertise to aid in the development of new and exciting use cases. Our attendance at Trade Shows has been particularly exhilarating – the crowds at our booths are testimony to the BEST solution for your complete Emergency Management needs – from planning, triage, plan execution, and finally review and improvement.
Expanding past Emergency Management, our users are discovering in Veoci the winning concept of a fixed-price SaaS platform with which an organization can replace tens of applications while also digitizing many processes that still used Excel spreadsheets or one-of standalone applications. Under the hood, Veoci is a powerful no-code application development platform with integrated communications developed with know how from tens of thousands of processes across just about every business domain.
Our diversity is another source of pride for Veoci and the State of Connecticut recognized that, granting us a Connecticut Diversity Certificate. Our New Haven office is bustling with excitement as another year is sure to bring more opportunities for growth and positive change for both our team and organizations who are looking to make 2017 a more safe and proactive year.
Welcome New Customers:
Veoci is proud to team up with the many organization that came on board in 2016. 2016 has been a year of travel, shaking hands, building relationships and pioneering amazing solutions and with each new sale, the team feels a new burst of motivation to keep going and keep growing.
Here are a few of our 2016 wins:
- DFW: Dallas/Fort Worth International Airport – We are thrilled to have the 4th largest airport in the country, and the 10th largest in the world, as our customer. DFW uses Veoci to conduct Part 139 and daily inspections, manage, map and query work
orders, prepare for FAA inspections, create checklists of duties for each staff member, create automatic reminders for staff members, map wildlife on our interactive maps, conduct wildlife reports, and push them to the National Wildlife Database, and integrate with the Digital NOTAM System to access logged NOTAM’s.
- PDX: Port of Portland – The Port of Portland organization is responsible for overseeing the #30 busiest Portland International Airport, and Hillsboro and Troutdale Airports. Veoci will help the three airports digitize their Part 139 Operations inspections, Part 139 work order management, wildlife management, operations and daily activity logs, dashboards to organize all information and integration with a number of other systems for weather and flight tracking.
- City of Des Plaines – After Lake County, our first municipal customer in the Chicago metro area. Veoci is well underway in breaking into major cities, but with our Regional Director for the Midwest being a Chicago native, and a diehard Cubs fan, this deal was a home run.
- Celanese Corporation – Celanese is a Fortune 500 chemical and materials company with 35 plants around the world. Celanese’s Environmental, Health and Safety group purchased Veoci for incident management coordination and communication for their headquarters in Irving, Texas, as well as their international manufacturing facilities, and for notification of the company’s 7,500 global employees.
- MidAmerican Energy – MidAmerican Energy, a Berkshire Hathaway company, based in Des Moines, Iowa, services almost two-thirds of Iowa, as well as portions of Illinois, South Dakota, and Nebraska. MidAmerican will use Veoci to manage emergencies and major incidents and run drills in preparation for emergencies.
- University of Central Florida – What’s even cooler than UCF signing with Veoci is that they jumped into action and began using Veoci to respond to Hurricane Matthew, just days after purchasing. UCF utilized Veoci for real-time messaging, tracking of campus statuses, and information sharing as they kept people up to date on weather forecasts while pulling in NOAA prediction data into Veoci.
- Claremont Consortium – Claremont Colleges is a consortium of five undergraduate – Scripps, Pomona, Pitzer, Harvey Mudd, and Claremont McKenna – and two graduate institutions, Claremont Graduate University and Keck Graduate Institute. They will use Veoci to unify and facilitate communication between all 7 campuses by logging and mapping events and incidents, creating automatic reminders and updates, managing crucial assets, creating customized contact lists for check-in calls and storing all information in one central database.
Our team began Agile development 15 years ago at a time when Agile was not even a word to describe rapid software development. The two-week production release cycle is deeply embedded in our culture. Clearly, just releasing a new version every two weeks is not success – it is doing so to meet customer needs, manage security, keep up quality with serious regression testing, making sure performance never suffers and MOST IMPORTANTLY, always backward compatible. (“Can’t be breaking old stuff while adding new stuff”, as they say).
All Development is for naught unless the system is secure and safe from malicious attacks. For Veoci, Security is always #1. Security gets 100% attention. Hosted by Amazon Web Services in the Cloud, and architected with TOTAL encryption end to end, Veoci offers a level of security difficult for standalone on-premise software to match. We are gratified that a Qualys SSL test grades us at A+.
Working with our Customers:
We derive value when our customers use the new features and functions. Of course it helps that the features they are seeing may have been requested often as little as a week ago!
Our solutions team works closely with our customers for implementation and continuous improvement. With a two-week cycle of new features and functions, the challenge is to keep our customers informed and to help them take advantage of these improvements. With regular seminars and emails, our team works hard to keep our customers updated. Our customers also pick up on our continuous software development process and do the same with how they use VEOCI.
For 2016 we made a extra attempt in a few areas of VEOCI:
> Mobile App – Mobile app usage continues to increase and is now 50% of our usage
> Navigation – What shows up on an automatically personalized masthead
> User Interface – We now have 100% colorblind-friendly palettes
> Communication – Exciting. Call us. Notify one, notify ten thousand. Conference calls.
> Google Maps – Google Maps continues to astound us with improvements
> Dashboards – Veoci was built for real-time view of the world and we have an incredibly exciting improvement that we are in the process of filing a patent on.
> Workflows – Our experience with workflow automation extends to tens of thousands of work processes. We have some improvement in workflows every two weeks.
> The Cardwall – Show your assets, resources and rearrange them for time slots or other variables just as you would by manually moving post-it notes on a wall.
> Integrations with external systems – Many of our customers have single sign on systems and we offer an easy and rapid integration (our secret sauce: our team has been developing authentication methods for fifteen years).
We continue to increase our participation in major events in our field, not only to exhibit our product to potential customers but to meet and spend time with current customers.
– Trade Shows – From our first time at the International Air Safety Summit in Dubai, to revisiting some favorites like the American Association of Airport Executives (AAAE) in Houston and the International Association of Emergency Managers (IAEM) in Savannah, feedback relayed back to New Haven was nothing but positive. One word: Gratifying.
– Urban Shield – Veoci is proud to have participated in an event as valuable as Urban Shield. Urban Shield is a 48-hour, planned training exercise that began in 2007 for regional fire departments, medical services and local, state, federal and international first responder and law enforcement teams to prepare for and provide a unified response to disasters. Four medical checkpoints were assembled, fully equipped with volunteers, doctors, nurses, and all necessary medical supplies. The Veoci team trained volunteers on how to enter heart rate, breathing, blood pressure and other medical information into Veoci where volunteers at the next checkpoint can access it by simply scanning the patient’s badge, making it better prepared for the arrival of the next team. Click here to read more about our participation in Urban Shield.
2016: A Busy Year
As you can see, we’ve had a busy year. With each new sale, renewal, product enhancement or event we attend, we continue to improve VEOCI, ensuring that it is the best tool to aid airports, airlines, universities, hospitals, healthcare systems, enterprises and governments in their preparation for, response to and recovery from emergencies and for daily use in managing operations and incidents.